Privacy Policy

This Privacy Policy explains how Apna Harvester (“Apna Harvester”, “we”, “us”, or “our”) collects, uses, shares, and protects your information when you use the Apna Harvester mobile application and related services (together, the “App”). Apna Harvester helps farmers rent a harvester on demand or schedule one to harvest their fields.

Apna Harvester is operated by Apna Harvester, based in Pakistan. By using the App, you agree to the practices described in this policy. If you do not agree, please do not use the App.

1.Information We Collect

Information you give us

• Account details — your name and mobile phone number, and (if you choose to provide it) your email address, when you create an account or place a booking.
• Booking details — the field or farm address, approximate land size, crop type, preferred dates and times, and any notes or instructions you add when you rent or schedule a harvester.
• Communications — messages, requests, or feedback you send to us or to a harvester operator through the App.
• Payment information — if you make or arrange a payment through the App, limited transaction details are processed to complete your booking. We do not store full card or bank numbers ourselves; these are handled by a payment provider where applicable.

Information collected automatically

• Location information — with your permission, we may use your device's approximate or precise location to show nearby available harvesters, match you with the closest operator, and help operators reach your field. You can turn location off at any time in your device settings; some features may then be limited.
• Device and usage data — basic technical information such as device type, operating system, app version, and how you use the App (for example, screens opened and actions taken), used to keep the App working and to improve it.
• Cookies and similar technologies — our hosting platform may use cookies or local storage to keep you signed in and remember your preferences.

2.How We Use Your Information

We use the information above to:

• create and manage your account;
• process, confirm, and fulfil your harvester rentals and scheduled bookings;
• match you with harvester operators and share the details needed to complete a booking;
• contact you about your bookings, including confirmations, changes, and reminders;
• provide customer support and respond to your requests;
• keep the App safe, prevent fraud or misuse, and troubleshoot problems;
• improve our features and overall service; and
• comply with applicable laws and enforce our terms.

3.How We Share Your Information

We share your information only as needed to run the service:

• With harvester operators / service providers — to fulfil a booking, we share the details an operator needs, such as your name, phone number, field location, and job details.
• With trusted third-party providers — such as our app-hosting platform (Base44), and, where used, communication (SMS) and payment providers who process data on our behalf under confidentiality obligations.
• For legal reasons — when required by law, regulation, legal process, or a valid government request, or to protect the rights, safety, and property of our users or Apna Harvester.
• In a business transfer — if Apna Harvester is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.Data Retention

We keep your personal information for as long as your account is active or as needed to provide the App and complete your bookings. We may keep certain information for a longer period where required to comply with legal, tax, or accounting obligations, resolve disputes, or enforce our agreements. When information is no longer needed, we delete or anonymise it.

5.Data & Account Deletion

You can ask us to delete your account and associated personal data at any time. To request deletion, email us at apnaharvester@gmail.com with the phone number or email linked to your account, or use our Unsubscribe & data deletion request page. We will verify your request and delete your personal data within a reasonable time, except for information we are required to keep by law. Some records may remain in secure backups for a limited period before they are overwritten.

6.How We Protect Your Information

We use reasonable technical and organisational measures to protect your information against loss, misuse, and unauthorised access, including encrypted connections (HTTPS) and access controls. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7.Your Rights & Choices

• Access and correction — you can review and update your account details in the App, or contact us for help.
• Deletion — you can request deletion of your account and data as described in Section 5.
• Location permission — you can grant or withdraw location access at any time through your device settings.
• Communications — you can opt out of non-essential messages using our Unsubscribe page or by contacting us; we may still send you messages necessary for your bookings.

8.Children's Privacy

The App is intended for adult users (18 years and older) who rent or schedule harvesting services. It is not directed to children, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

9.Third-Party Services

The App relies on third-party services (such as our hosting provider, and any mapping, messaging, or payment providers) that process data to make the App work. Their handling of your information is governed by their own privacy policies, and we encourage you to review them. See our Data Safety page for a summary of what we collect and share.

10.International Data Transfers

Apna Harvester operates from Pakistan. Your information may be stored or processed on servers located in other countries where our service providers operate. Where this happens, we take steps to ensure your information remains protected in line with this policy.

11.Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top and, where appropriate, notify you within the App. Your continued use of the App after an update means you accept the revised policy.

12.Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us:

See also: Data Safety declaration · Unsubscribe & data deletion requests